Practical solutions, tips and help in a corona situation for the beneficiaries, employers and service providers. Take a look here!

Invoicing information

1. ELECTRONIC INVOICES
Electronic invoicing address: 003720460178
Operator: Liaison Technologies Oy
Intermediate’s id: 003708599126

2. EMAIL
Email address: scanning.europe@liaison.com

(The only acceptable format: pdf file, one invoice per file, the address field of the invoice must include the address information used for paper invoices)

3. PAPER INVOICES
Smartum Ltd.
P.O. Box 7000
16810855
00019 SSC

Ideally, we would like all invoices as electronic invoices, if possible.

Smartum Ltd.

Yrjönkatu 11 B
00120 Helsinki
Bus. reg. code: 2046017-8

Customer service

First check out our Help Center articles – there you will find quick answers to most frequently asked questions.

If you can’t find the answer to your question, please contact us via telephone:

Customer service telephone: +358 600 149 88*
Office hours: weekdays 10:00-16:00

Other written requests:
asiakaspalvelu@smartum.fi
Please note! If you have questions that require immediate reacting, please contact us via telephone.

*Calls to customer service cost the local network charge or mobile phone charge and €0.30/minute, but no more than €4 per call. If you are calling as an employer, i.e., ordering Smartum benefits, or you are calling about invoicing, you will only be charged the local network or mobile phone charge.

Sales for employer customers

Kalle Lehtinen
Customer Director
Juha Viinikainen
Key Account Manager
Tiina Saarinen
Account Manager
Tuija Varis
Account Manager
Piia Mansikka
Account Manager

Management

Suvi Widgren
Director
Ilkka Auer
Chief Digital Officer