Our customer service is temporarily very busy, and we are focusing on online customer support. We will answer your message as soon as we can. Our phone service is for the time being open between 10am and 1pm during weekdays. Chat is operating as normal during weekdays between 8am and 10pm. You could also check if you can find an answer to your question from the Help Center. Thank you for your patience and have a pleasant day!
Get more customers with Smartum
As Smartum's partner you can gain new customers from up to 700 000 benefit users.
We will do everything in our power to get them excited about
your services and help you succeed.
Accepting Smartum payments is easy
Thousands of new customers
There are over 700 000 Smartum benefit users already – by accepting Smartum payments you will get more customers and make more money!
Better your customer experience
There are already over 26 000 service providers in our network – by accepting Smartum payments you will offer a versatile customer experience.
Free visibility
We want to help you succeed – as our partner, you will also gain free visibility in our venue search.
Click to our venue search
Join for free
Joining Smartum network is completely free of charge - you will only pay a service fee of accepted payments done with Smartum payment methods.
Check out our partner price list
Smooth & profitable
Accepting Smartum payments
Smartum benefits can be used digitally as well as in a from of vouchers. In both cases accepting payments is super easy and fast.
Users of digital Smartum benefits can pay their services with SmartumPay mobile app. You can also accept Smartum online payments in your own website or mobile app. The vouchers can be used in lunch, exercise, and culture venues within the Smartum network.
"Thanks to SmartumPay it is possible to accept Smartum payments easily anywhere, anytime. Because of this, we have been able to reach more customers all over Finland."
– Petri Rasanen, TFW Helsinki Oy
Easy & effortless
Accounting Smartum payments
Settlement of Smartum payments is effortless for you. We are settling SmartumPay payments and online payments every weekday. If you accept Smartum vouchers, we will settle them as well as soon as you have delivered them to us.
"Smartum is a big and established operator, with a lot of active fringe benefit users. By offering Smartum online payment in our service we better the user experience of our ticket buying customers."
– Antti Korhonen, Liveto
Effortless payments with SmartumPay
By accepting SmartumPay payments you ensure first class service for your customers using Smartum benefits. And you save money! With SmartumPay payments, you don't have to pay the card transaction fees at all. We settle payments made with SmartumPay every weekday for you.
Join Smartum network
Join Smartum's lunch, exercise, culture, or massage network and benefit from the potential of 700 000 paying customers.
Joining and being in the network is completely free of charge! You don't have any fixed expenses, you will only pay a service fee of the accepted Smartum payments.
In need of help or materials?
If there is still something in your mind, check out if you can find answers to your questions from our Help Center. There we have also gathered printable materials, our logos, and pictures of our vouchers.
We are happy to help you
Our customer service is at your reach on weekdays from 10.00 until 16.00 o'clock. We are happy to help you in our customer service chat. You can start a conversation by clicking the speech bubble icon in the right hand corner on this page.
We are also at your service via e-mail and phone. You can reach us from number (+358) 600 149 88* and via e-mail asiakaspalvelu@smartum.fi.
*Calls to customer service cost the local network charge or mobile phone charge and €0.30/minute, but no more than €4 per call. If you are calling as an employer, i.e., ordering Smartum benefits, or you are calling about invoicing, you will only be charged the local network or mobile phone charge.