Smartum gives up the Smartum payment card at the end of the year 2020 and paying with digital benefits moves over to SmartumPay mobile app. Read more

In need of help?

You will find answers to your questions and solutions to your problems from our customer service. We are here for you.



Find all the answers from
our Help Center

Maybe you can find what you are looking for from our Help Center?  We have gathered instructions, questions, and answer from all of our customers' point of view. Click and find the answer!

To Help Center

customer service image

We are happy to help you

Our customer service is at your reach on weekdays from 10.00 until 16.00 o'clock. We are happy to help you in our customer service chat. You can start a conversation by clicking the speech bubble icon in the right hand corner on this page.

We are also at your service via e-mail and phone. You can reach us from number (+358) 600 149 88* and via e-mail

*Calls to customer service cost the local network charge or mobile phone charge and €0.30/minute, but no more than €4 per call. If you are calling as an employer, i.e., ordering Smartum benefits, or you are calling about invoicing, you will only be charged the local network or mobile phone charge.

Invoicing information

If possible, we would like to receive all invoices as electronic invoices.

Electronic invoice

Electronic invoicing address: 003720460178
Operator: Liaison Technologies Oy
Intermediate’s id: 003708599126


Please e-mail the invoice in
pdf format to
(One invoice per file, the address field of the invoice must include the address information used for paper invoices)

Paper invoice

Smartum Ltd.
P.O. Box 7000
00019 SSC