The login service in the SmartumPay app is renewing in the coming weeks which will make it easier to log in in the future! You can read more about it here.
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Our customer service will serve you via chat, email and phone.
Opening hours:
Chat:
On weekdays from 8 am to 10 pm
Telephone:
On weekdays from 10 am to 2 pm
You can start a chat by clicking the speech bubble icon in the lower right corner of this page. You can reach us by phone at number (+358) 600 149 88* and by e-mail at asiakaspalvelu@smartum.fi.
*Calls to customer service cost the local network charge or mobile phone charge and €0.30/minute, but no more than €4 per call. If you are calling as an employer, i.e., ordering Smartum benefits, or you are calling about invoicing, you will only be charged the local network or mobile phone charge.
