In need of help?
You will find answers to your questions and solutions to your problems from our customer service. We are here for you.
We are happy to help you
Our customer service will serve you via chat and email.
Our chat is open on weekdays from 8 am to 10 pm. You can start a chat by clicking the icon in the lower right corner of this page.
You can reach us also by e-mail at asiakaspalvelu@smartum.fi
Smartum Whistleblower
Smartum makes whistleblowing available for its employees and external parties. Here you can find a link to the notification channel, where you can report suspected abuse. The report can be made completely anonymously. Before reporting, read the Privacy Statement and instructions.
Invoicing information
If possible, we would like to receive all invoices as electronic invoices.
Electronic invoicing address: 003727801019
Operator: Open Text Oy
Intermediate’s id: 003708599126
Please e-mail the invoice in
pdf format to scanning.europe@liaison.com.
(One invoice per file, the address field of the invoice must include the address information used for paper invoices)
Smartum Ltd.
P.O. Box 7000
16810871
00019 SSC