New alternative login options for SmartumPay app ensure a smoother login experience for all users. Read more
We have stopped selling personalized vouchers from october 2021.

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You will find answers to your questions and solutions to your problems from our customer service. We are here for you.



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Our customer service will serve you via chat, email and phone.

Opening hours:
On weekdays from 8 am to 10 pm 

On weekdays from 10 am to 2 pm

You can start a chat by clicking the speech bubble icon in the lower right corner of this page. You can reach us by phone at number (+358) 600 149 88* and by e-mail at

*Calls to customer service cost the local network charge or mobile phone charge and €0.30/minute, but no more than €4 per call. If you are calling as an employer, i.e., ordering Smartum benefits, or you are calling about invoicing, you will only be charged the local network or mobile phone charge.

Invoicing information

If possible, we would like to receive all invoices as electronic invoices.

Electronic invoice

Electronic invoicing address: 003720460178
Operator: Liaison Technologies Oy
Intermediate’s id: 003708599126


Please e-mail the invoice in
pdf format to
(One invoice per file, the address field of the invoice must include the address information used for paper invoices)

Paper invoice

Smartum Ltd.
P.O. Box 7000
00019 SSC